No More Waiting at the Pharmacy.
Order and receive your medication at the comfort of your home or office.
B2 Outpatient Pharmacy
Operating Hours
- Mondays to Fridays: 8.30am to 6.00pm (Last medication refill order at 5.30pm)
- Saturdays: 8.30am to 12.00pm (Last medication refill order at 11.30am)
- Sundays & Public Holidays: Closed
- Weekday off-peak hours: 8.30am-10.00am and 4.00pm-5.30pm
Kindly be informed that TTSH Outpatient Pharmacies do NOT supply the following types of prescriptions with immediate effect:
- Prescriptions issued by specialist and dental clinics outside TTSH and NUH, and by General Practitioners (GPs)
- Signed Orders (For Clinic Use)
- Veterinary Prescriptions
L2 Pharmacy
The Level 2 Pharmacy serves patients from Levels 2 and 3 clinics, Day Surgery and Endoscopy Centre.
Operating Hours
- Mondays to Fridays: 9:00 am to 6:00 pm
- Saturdays, Sundays and Public Holidays: Closed
L4 Pharmacy
The Level 4 Pharmacy serves patients from Levels 4, 5 and 6 clinics.
Operating Hours
- Mondays to Fridays: 9:00 am to 6:00 pm
- Saturdays, Sundays and Public Holidays: Closed
Retail Pharmacy
The Retail Pharmacy (located at B2, TTSH Medical Centre Block) is well-stocked with a comprehensive range of healthcare merchandise to serve the needs of patients and the public.
Healthcare products sold at the retail pharmacy include but are not limited to:
- Surgical & homecare products
- Diagnostic and medical aids
- Vitamins & health supplements
- Personal & beauty care products
- Organic & health food
- Comfort footwear
- Travel essentials
- Gifts
Pharmacy Care Counter
Operating Hours
- Mondays, Tuesdays, Wednesday, and Fridays: 9:30 am to 5:30 pm
- Thursdays: 10:30 am to 5:30 pm
- Saturdays: 9:30 am to 12:00 pm
- Sundays and Public Holidays: Closed
The Living Resource Shop
Located at TTSH Integrated Care Hub Level 1, The Living Resource Shop offers a comprehensive range of rehabilitative and homecare aids to support the needs of patients and the public.
Rehabilitative Aids including:
- Wheelchairs
- Walking frames
- Commodes
- Hospital Beds
Geriatric Chairs
Homecare Aids including:
- Nutritional Feeds
- Wound Care
- Adult diapers and incontinence care
Oxygen Concentrators
You may also order online at TTSH Pharmezy and have them delivered to your doorstep.
Alternatively, you can contact us at 68435686 (Hotline Operating Hours: Monday to Friday from 9.30am to 5pm *Excludes Public Holiday and Eve of Public Holiday)
Operating Hours
- Mondays to Fridays: 9:00 am to 6:00 pm
- Saturdays: 10:00 am to 1:00 pm
- Sundays and Public Holidays: Closed
NCID Pharmacy
National Centre for Infectious Diseases (NCID) is the national designated outbreak centre in Singapore.
It is also one of the sites for screening, treatment and management of infectious diseases such as HIV/AIDS, tuberculosis, dengue, malaria, Mpox, etc.
At NCID Pharmacy, our services include both inpatient and outpatient pharmacies. Besides supplying of medications, pharmacists at NCID
run pharmacist-led clinics such as drug adherence clinic and comorbidity clinic ensuring optimal care for our patients.
Operating Hours
- Mondays to Fridays: 8:30 am to 6:00 pm
- Saturdays: 8:30 am to 2:00 pm
- Sundays and Public Holidays: Closed
Emergency Pharmacy
The Emergency Pharmacy serves patients from the emergency department and the Emergency Diagnostic & Therapeutic Centre (EDTC).
Patients who have been discharged from their inpatient stay after office hours would also be directed to the emergency pharmacy to collect their medications.
Open 24 hours.
From the Comfort of Your Home
Finishing your medication? Check out ways to refill your medication from the comfort of your home!
Smoking Cessation
Our Smoking Cessation Clinic is run by a team of pharmacists who are certified Quit Smoking Consultants. The objective is to guide our clients through the process of quitting and help them to prevent relapses. Studies have shown that advice and support from professional consultants improve the quit rates of those who smoke.
What you can expect
We will conduct a thorough assessment for you on the following areas:
- Personal smoking history
- Family smoking history
- Reasons for smoking
- Level of nicotine dependence
- Stage of readiness to quit smoking
- Motivating factors
Based on the information gathered, we will guide you in coming up with an appropriate plan to quit smoking. We will also provide advice on how to cope with withdrawal symptoms and cravings. If necessary, we may recommend medication to aid the quitting process (e.g. nicotine replacement therapy, bupropion and/or varenicline).
Consultation Fees
- First session: $68 (subjected to means testing)
- Follow-up session: $40 (subjected to means testing)
Contact us
- Tel: 6889 4343 / 6357 7000 (for enquiries or appointments)
Operating Hours
- Thursdays: 9:00 am - 12:00 pm
- Fridays : 9:00 am - 12:00 pm
Medication Review
The medication review service is provided by our pharmacists to help you understand your medications, herbs and supplements.
You may benefit from the medication review service if you:
- Are taking more than five chronic (long-term) medications
- Are receiving medications from more than one doctor / institution
- Wish to find out more about the medications that you are taking (e.g. use, side effects, drug or food interactions)
- Wish to know if you are able to take other herbs and supplements with your medications
- Have a lot of old medications at home
It is a private, 30-minute consultation with our pharmacists who can:
- Help you to sort and organise your medications
- Answer your questions about your medications
- Provide advice if you are able to take other over-the-counter (OTC) medicines, herbs or supplements with your current medications
Please bring along these documents on the day of appointment:
- All medications (prescription, OTC medicines or supplements)
- Recent discharge summaries, if any
- Recent health screening, laboratory reports or blood test results, if any
The service is available on an appointment basis.
Contact us
- Tel: 6357 2040 (for enquiries or appointments)
Operating Hours
Mondays to Fridays : 9.30 am – 11.30 am & 3:00 pm – 5:00 pm
Video Conferencing
TTSH Pharmacy offers Video Conferencing for services such as medication counselling and smoking cessation. Receive medication counselling and smoking cessation consultations at your preferred timing and location.
Visit Find Doctors and Services database to learn more about medications.
When will I receive my medication?
If you are on same-day delivery, you should receive your medication from 7pm - 10pm on the same day as your consult. If you are on normal delivery, you should receive your medication on your chosen delivery date and timeslot.
How do I receive my medication?
We may call you to verify your medication supply and perform medication counselling if required.
If you placed your order via HealthHub or NHG Health app and provided a valid email address, you will receive a confirmation email. For orders placed through our hotline, you will not receive any confirmation email.
You will receive SMS updates regarding your delivery. If you do not receive an SMS OTP on the delivery day, please call 6357 2050.
What if I did not receive my medication?
Please call Pharmacy at 6357 2050 from 9.30 am to 5.30 pm (Monday to Friday). If you need assistance after office hours, please contact our TTSH Contact Centre at 6256 6011, and we will follow up with you as soon as possible.
How do I refill my medication if they run out before my next appointment?
Please ensure that you keep track of your medication supply and order for a refill at least 2 weeks before they run out.
Click here for more information on how to refill your medication!
How do I pay for my medication?
Bill Payment - Going Paperless for Your Convenience
You may view, download, and manage your bills via HealthHub or NHG Health app. Payments for medical bills can be made via AMEX, Visa/Mastercard credit or debit cards, and Direct Debit cards. Any utilization of Medisave claims will take 3-4 weeks for approval. If there is no authorization for Medisave use or the limits for Medisave maximum use for this year has been reached, the medicine bill cannot be claimed under Medisave.
For other payment-related enquiries, please contact our helpline at 6407 8128 from Monday to Friday, between 8:30 am and 5:30 pm, or visit NHG Payment Enquiry form.
How can I refill my medications online without using my Singpass?
Complete the medication refill form without using Singpass. However, we strongly recommend ordering through Singpass for a more seamless experience.
You may register for Singpass here.
If you encounter any difficulties, please reach out to our medication delivery hotline at 6357 2050 during our operating hours, Monday to Friday, 9:30 AM to 5:30 PM (excluding the eve and day of public holidays).
How do I receive my medication?
We may call you to verify your medication supply and perform medication counselling if required.
If you placed your order via HealthHub or NHG Health app and provided a valid email address, you will receive a confirmation email. For orders placed through our hotline, you will not receive any confirmation email.
You will receive SMS updates regarding your delivery. If you do not receive an SMS OTP on the delivery day, please call 6357 2050.
Will I receive a confirmation notification after placing my order?
This depends on your order mode. For orders placed through HealthHub, you will receive a confirmation email if you have provided a valid email address in the order form. For orders placed through our hotline, you will not receive any confirmation email.
You will receive SMS updates regarding your delivery. If you do not receive an SMS OTP on the delivery day, please call 6357 2050.
What if I have questions on my medication?
If you need to speak to a pharmacist on how to take your medication, you may contact our general enquiries line at 6357 2040. Alternatively, video conferencing services can also be arranged if medication counselling is required.
What if I want to change my order details?
We strongly discourage any changes to the order details as this will increase your delivery processing time and may delay your delivery.
In addition, any amendment or cancellation request within 5 working days of the confirmed delivery date will be subjected to additional $9.81 (inclusive of GST) charge.
We seek your kind understanding that you may experience a long waiting time before getting through to us via our hotline during this period.
When can I submit a new medication delivery order?
Please place a new medication delivery order at least 2 weeks before your current supply of medication runs out using the above ordering modes.
Are there any delivery charges?
Patients will not be charged any service fee when collecting their medications from onsite or offsite lockers.
Each normal delivery (minimum of 7 working days) is subjected to co-payment of $4.36 (inclusive of GST). Urgent delivery (within 3 working days from date of order ) is subjected to a fee of $16.35 (inclusive of GST).
The following are instances are subjected to an additional charge of $9.81 (inclusive of GST):
- Re-delivery due to failed delivery attempt (e.g. No one at the delivery address to receive the medications during your selected delivery timeslot).
- Any amendments made within 5 working days of the confirmed delivery date.
Can I use Medisave / Medifund / 3rd Party payers to pay for my medication?
Yes, if you are eligible. They will be applied to your medications. Please indicate if you would like to use Medisave/ Medifund or any 3rd party payers accordingly in the HealthHub order form.
What if I do not have a TTSH or NNI prescription? Can I still opt for Medication Delivery?
Our Medication Delivery service is only available for TTSH and NNI prescriptions. External prescriptions (e.g. from other hospitals or clinics) are not eligible for this service.
If your prescription is from TTSH or NNI, you may also visit TTSH B2 Outpatient Pharmacy during our operating hours instead of opting for Medication Delivery. Our operating hours are as follows:
- Mondays – Fridays: 8.30am – 6pm (Last medication refill order at 5.30pm)
- Saturdays: 8.30am – 12pm (Last medication refill order at 11.30am)
