Cost & Financing
Get clear information on cost estimates, ward charge, and payment methods available at Tan Tock Seng Hospital. Learn about subsidies, financing schemes, and other financial support options to help manage your healthcare expenses with a peace of mind.
Overview
Our Financial Counsellors are here to advise all patients on their estimated cost of care. During a financial counselling session, you will get to learn more about your bill estimate, as well as the different types of financing options available.
Our financial Counsellors will provide you with a detailed estimate of your hospital bill based on the following:
- Ward Charges
- Daily treatment fees
- Length of stay
- Standard investigation costs (e.g. Laboratory, X-ray)
- Standard medications costs
- Allied health services costs
- Surgery or Procedure Charges (if applicable)
Note: The estimated bill size does not include charges for Intensive Care Unit, High Dependency, Consumables, Charges arising from Complications and Emergency Operation Charges.
Through Financial Counselling, you can be empowered to make well-informed choices about your healthcare and hospitalization options.
We encourage you to discuss any financial concerns with our financial counsellors, who can also advise you on available payment options.
Healthcare Financing Information
Find information on Financial Subsidies, Financial Schemes and Financial Assistance.
Change Of Ward Class
Find information on Ward Upgrade and Ward Downgrade.
Location And Useful Links
Find information on Financial Counselling and other Useful Links.
Understand hospital charges and payment options
Get clear information on estimated medical costs, ward charges, and payment methods at Tan Tock Seng Hospital. Learn about subsidies, Medisave, MediShield Life, and other financial support options to help manage your healthcare expenses with confidence.
Inpatient Charges
Payment Information
Notice:
For general enquiries, please contact 6256 6011 or ttsh.enquiry@nhghealth.com.sg. For feedback, please contact 6357 3078 or ttsh.qsm@nhghealth.com.sg (with your name, contact details and NRIC No.)
If you use your Medisave, MediShield Life or Private Medisave-approved Integrated Shield Plans (PMIs) to pay your hospital bills, you are required to sign a Medical Claims Authorisation Form (MCAF). There are two types of MCAF forms:
- MCAF - Multiple (M) allows you to use your MediSave at all MediSave accredited healthcare institutions and provides convenience as you only need to sign once to use your MediSave funds for life. This authorises all Public Healthcare Institutions (PHI) from now on to submit MediSave claims for your own medical expenses that can tap on MediSave. The authorisation will remain valid until you revoke it.
- MCAF - Single (S) allows you to exercise flexibility should you decide to provide limited consent to use your MediSave funds. You can also limit the type of schemes you would like to tap on, and choose the duration for the usage of your MediSave funds.
- Do note that authorisation/usage of Medisave is subject to CPF Board’s claims assessment.
Authorise MediSave via HealthHub
Please follow the steps below to provide consent:
- Login to your HealthHub app using your Singpass
- Tap on "Services" at the bottom navigation bar
- Tap on "Payments & Financials" followed by "Financial Consents"
- Under "MCAF (M) – Medical Claims Authorisation Form (Multiple)", click on "Give Consent".
Note that authorisation would be effective from date of successful submission.
MCAF-M Form
Alternatively, kindly refer to our guides on how to complete the MCAF-S and MCAF-M forms for inpatient and outpatient treatments. Completed forms can be placed in the drop box outside TTSH Admission Office or mailed to:
The Business Office, Tan Tock Seng Hospital Pte Ltd, 11 Jalan Tan Tock Seng, Singapore 308433
MCAF-S Form
Alternatively, kindly refer to our guides on how to complete the MCAF-S and MCAF-M forms for inpatient and outpatient treatments. Completed forms can be placed in the drop box outside TTSH Admission Office or mailed to:
The Business Office, Tan Tock Seng Hospital Pte Ltd, 11 Jalan Tan Tock Seng, Singapore 308433
Billing Enquiries
For Billing Enquiries, under "Category of Enquiry", please select:
- "Payment Enquiry" for Change of Depositor Name and Offsets Request
- "Payment Receipts" for Cash/Cheque Transfer
- "Refund" for Refund Requests
Please prepare your bill reference number.
Ward Upgrade
