Visiting hours are from 12.00 pm to 8.00 pm daily.

To protect the health and safety of our patients, please do not visit if you are not feeling well. Children (below 12 years of age) are not allowed to visit the wards. If you hav​​e any queries, please contact us at 6256 6011.

To keep our patients and visitors safe and healthy, the Real Time Location System (RTLS) is now available to ward visitors. This system is used to identify and trace location of individuals in real time within the building and the data collected is used for operational efficiency improvement and contact tracing purposes in the event of outbreaks and emergencies. Ward visitors who registered for the RTLS use during their visit will be identified for contact tracing purposes during outbreaks and emergencies. Do approach our ward registration counter staff for more info.

​​Visitors visiting TTSH Wards @ Ren Ci (Ward 6 – 10), please register at Ren Ci Registration kiosks at Level 2.  Thank you for your understanding.

​Vi​sitors visiting ICH Wards, please register at ICH registration kiosks at Lobby A, Level 1.

​F​or visitors to Ward 5H, please regis​ter at ICH registration counters at Lobby A, Level 1, before proceeding to Dover Park Hospice via Lift Lobby C.

Tan Tock Seng Hospital is committed to providing a safe and accessible environment for all patients, visitors, and staff. To support this, the use of Personal Mobility Aids within hospital premises is regulated.

What are Personal Mobility Aids (PMAs)?

PMAs refer to wheelchairs, motorised wheelchairs, and mobility scooters (3 or more wheels with a seat) designed for individuals who are unable to walk or have walking difficulties.

What's NOT Allowed Indoors

"Personal Mobility Devices (PMDs) and Power-Assisted Bicycles (PABs) are strictly prohibited indoors. This includes kick-scooters, electric scooters, hoverboards, unicycles, motorised bicycles, and large PMA lookalikes (e.g. mobility scooters or devices designed to carry multiple riders). Users must dismount and walk when inside hospital buildings.​

Where can I use my PMA?

• Outpatient Areas - PMAs are allowed for use in outpatient clinic areas. Please show consideration for others when using your PMA around the hospi​tal.

   

• Inpatient Areas - PMAs must be parked at designated ward-level parking bays and are not allowed at patient bedsides.

   

• Emergency Department - PMAs are allowed in the Emergency Department.

   

If you are scheduled for admission, you are strongly encouraged to arrange for your PMA to be brought home. If unable to do so, PMAs must be parked at designated ward-level parking bays.

Important Rules

For All Users:

• Speed limit: Please ride at walking speed of 5 km/hr for the safety of all patients, visitors and staff

   

• Parking: Please park your PMA at designated ward-level parking bays

For Patients Only:

• Charging: Charging of PMAs is allowed only for patients upon discharge with a 30-minute limit as a safety precaution. Charging must be done at designated charging areas around the hospital and is not permitted inside wards or at patient bedsides

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• Charging Locations: For PMA charging locations, please refer to ​PMA Charging Stations page.

For Visitors:

• ​Charging of PMAs is not allowed for visitors as a safety precaution

Additional Information

For the latest updates on Personal Mobility Device (PMD) and Power-Assisted Bicycle (PAB) definitions, usage rules, safety regulations, and other related information, please refer to the Land Transport Authority website.

Need Help?

You can reach out to any staff for assistance in the wards. If you need wheelchair assistance, please approach any hospital staff
Hospital wheelchairs are available

If you use your Medisave, MediShield Life or Private Medisave-approved Integrated Shield Plans (PMIs) to pay your hospital bills, you are required to sign a Medical Claims Authorisation Form (MCAF). There are two types of MCAF forms:

• MCAF - Multiple (M) allows you to use your MediSave at all MediSave accredited healthcare institutions and provides convenience as you only need to sign once to use your MediSave funds for life. This authorises all Public Healthcare Institutions (PHI) from now on to submit MediSave claims for your own medical expenses that can tap on MediSave. The authorisation will remain valid until you revoke it.
   
• MCAF - Single (S) allows you to exercise flexibility should you decide to provide limited consent to use your MediSave funds. You can also limit the type of schemes you would like to tap on, and choose the duration for the usage of your MediSave funds
   
• Do note that authorisation/usage of Medisave is subject to CPFB’s claims assessment.