Visiting TTSH Wards
Visiting Hours
From 1 November 2026, visiting hours are from 10.00 am to 9.00 pm daily.
To protect the health and safety of our patients, please do not visit if you are not feeling well. Children (below 12 years of age) are not allowed to visit the wards. If you have any queries, please contact us at 6256 6011.
Online Registration
Visits Made Easy, Register Online!
Register online and submit your facial image before your visit for quicker registration and seamless access through the ward gantries!
Notes:
- Available to Singapore Citizens, Permanent Residents, and Work Permit or Employment Pass holders.
- Not available if you are visiting TTSH Wards @ Ren Ci and Ward 5H @ Integrated Care Hub (ICH).
- Facial image must be a clear, front-facing photograph.
- Ensure the facial image is sharp and in focus for successful registration.
- 🔒 Facial images are collected solely for ward access verification and are managed in accordance with hospital data protection and security requirements.
- Visitors may continue to use their registered identification document for ward access if preferred.
Real Time Location System (RTLS)
To keep our patients and visitors safe and healthy, the Real Time Location System (RTLS) is now available to ward visitors. This system is used to identify and trace location of individuals in real time within the building and the data collected is used for operational efficiency improvement and contact tracing purposes in the event of outbreaks and emergencies. Ward visitors who registered for the RTLS use during their visit will be identified for contact tracing purposes during outbreaks and emergencies. Do approach our ward registration counter staff for more info.
Notes:
No. of Visitors
Two visitors in the general wards during visiting hours.
Antigen Rapid Test (ART)
Visitors are encouraged to do Antigen Rapid Test (ART) before visiting the hospital.
Do
- Wear your mask properly and at all times
- Wash / sanitise hands regularly
- Maintain a safe distance of at least 1 metre
Don't
- Sit on patient's bed or use patient toilets
- Interact with other patients and visitors
- Eat and drink
TTSH Wards @ Ren Ci
From 1 November 2026, visiting hours are from 10.00 am to 8.00 pm daily.
Visitors visiting TTSH Wards @ Ren Ci (Ward 6 - 10), please register at Ren Ci Registration kiosks at Level 2. Thank you for your understanding.
Integrated Care Hub (ICH) Wards
From 1 November 2026, visiting hours are from 10.00 am to 9.00 pm daily.
Visitors visiting ICH Wards, please register at ICH registration kiosks at Lobby A, Level 1.
Ward 5H @ Integrated Care Hub (ICH)
For visitors to Ward 5H, please register at ICH registration counters at Lobby A, Level 1, before proceeding to Dover Park Hospice via Lift Lobby C.
Tan Tock Seng Hospital is committed to providing a safe and accessible environment for all patients, visitors, and staff. To support this, the use of Personal Mobility Aids within hospital premises is regulated.
What are Personal Mobility Aids (PMAs)?
PMAs refer to wheelchairs, motorised wheelchairs, and mobility scooters (3 or more wheels with a seat) designed for individuals who are unable to walk or have walking difficulties.
What's NOT Allowed Indoors
"Personal Mobility Devices (PMDs) and Power-Assisted Bicycles (PABs) are strictly prohibited indoors. This includes kick-scooters, electric scooters, hoverboards, unicycles, motorised bicycles, and large PMA lookalikes (e.g. mobility scooters or devices designed to carry multiple riders). Users must dismount and walk when inside hospital buildings.
Where can I use my PMA?
Outpatient Areas - PMAs are allowed for use in outpatient clinic areas. Please show consideration for others when using your PMA around the hospital.
Inpatient Areas - PMAs must be parked at designated ward-level parking bays and are not allowed at patient bedsides.
Emergency Department - PMAs are allowed in the Emergency Department.
If you are scheduled for admission, you are strongly encouraged to arrange for your PMA to be brought home. If unable to do so, PMAs must be parked at designated ward-level parking bays.
Important Rules
For All Users:
Speed limit: Please ride at walking speed of 5 km/hr for the safety of all patients, visitors and staff
- Parking: Please park your PMA at designated ward-level parking bays
For Patients Only:
- Charging: Charging of PMAs is allowed only for patients upon discharge with a 30-minute limit as a safety precaution. Charging must be done at designated charging areas around the hospital and is not permitted inside wards or at patient bedsides
For Visitors:
- Charging of PMAs is not allowed for visitors as a safety precaution
Additional Information
For the latest updates on Personal Mobility Device (PMD) and Power-Assisted Bicycle (PAB) definitions, usage rules, safety regulations, and other related information, please refer to the Land Transport Authority website.
Need Help?
You can reach out to any staff for assistance in the wards. If you need wheelchair assistance, please approach any hospital staff
Hospital wheelchairs are available
TTSH will not be liable for any loss or damage to PMAs. You are advised to secure your PMA. We seek your understanding and cooperation in maintaining a safe and conducive care environment for all.
For general enquiries, please contact 6256 6011 or ttsh.enquiry@nhghealth.com.sg. For feedback, please contact 6357 3078 or ttsh.qsm@nhghealth.com.sg (with your name, contact details and NRIC No.)
