Medication Order & Refill

No service fee for Locker Collection and Normal Doorstep Delivery*

*No service fee applies when you choose locker collection or doorstep delivery without specific time slot. 
*Each individual is eligible for up to six deliveries per year with no service fee. A fee of $9.81 applies for failed deliveries or re-deliveries, including if your parcel is returned and you collect it from TTSH instead.

Finishing your medication? Check out the following ways to refill your medication from the comfort of your home!

Doorstep Delivery

Receive your medications at your preferred address.

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Locker Collection

Self-collect from POPStation / PickLocker locations islandwide or in TTSH.

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Collect at TTSH Pharmacy

Collect at TTSH B2 Pharmacy during operating hours instead of opting for medication delivery.

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How to Order?

Place an order via HealthHub. Scroll through the Step by step guide below for guidance.

 

Eligibility

  1. Valid prescription from Tan Tock Seng Hospital (TTSH) or National Neuroscience Institute (NNI)
  2. NOT for medications that need to be started immediately (at least 2 weeks of medications left)
  3. NOT for controlled drugs
  4. NOT for clinic administered medication
  5. For Neighbourhood Lockers (i.e. PopStation or Pick! Lockers):
    • NOT for refrigerated items
    • No bulky medication (our staff will contact you if necessary)

Delivery Charges

Leave at Doorstep


(wef 1 Dec 2026)

Minimum Lead Time

7 working days

 

Charges (inclusive of GST)

No service fee

 

Terms and Conditions apply. Click here to find out more. 

Receive in Person


Without time slot (e.g. 21 Aug - 23 Aug)

Minimum Lead Time

7 working days

 

Charges (inclusive of GST)

No service fee

Receive in Person


With selected date and time slot (e.g. 21 Aug 9am - 1pm)

Minimum Lead Time

7 working days

 

Charges (inclusive of GST)

Current: $4.36 (from 1 Dec 2026: $6.54)

Receive in Person


Urgent delivery

Minimum Lead Time

<3 working days including same day where cut off time is 2pm

 

Charges (inclusive of GST)

Current: $16.35 (from 1 Dec 2026: $21.80)

Self-Collect 

From Locker Near Me


Minimum Lead Time

7 working days

 

Charges (inclusive of GST)

No service fee

Find Neighbourhood Lockers

From Institution Locker


Minimum Lead Time

2 working days

 

Charges (inclusive of GST)

No service fee

Find Onsite Pillocker

From Pharmacy


Minimum Lead Time

Same day

 

Charges (inclusive of GST)

No service fee

Find Pharmacy

Additional Charges

Re-delivery


(due to failed delivery attempt)

Charges (inclusive of GST)

$9.81

Amendments made in medication order-delivery


(within 5 working days of confirmed delivery date)

Charges (inclusive of GST)

$9.81

Skip the queue and order your medication online!


 


Order your medications anytime with the HealthHub app and choose what works for you: 🚚 doorstep delivery, 📦 locker pickup, or collection from the pharmacy on the same day! Fast, easy, hassle-free!

Order your medications online.

If you need further assistance, you may contact us at 6357 2050 during our operating hours: Monday-Friday 9.30am to 5.30pm (excluding both eve and day of Public Holidays) or if you would like to place a same-day delivery (please do so by 2pm).