Notice
No Service Fee for Locker Collection Starting 1 April 2026
From 1 April 2026, patients collecting their medications from lockers (onsite and offsite) will not be charged any service fee.
Pick! Locker / POPStation
Collect your medication at your preferred Pick! Locker / POPStation location within 48 hours of receiving the SMS notification with pin code.
Delivery Charges
| Delivery Type | Charges (inclusive of GST) |
| Neighbourhood Lockers or TTSH PillLocker | No charge |
| Normal delivery (Lead time of 2 weeks) | $4.36 |
| Urgent delivery (Within 3 days from date of order) | $16.35 |
| Additional Charges | |
| Re-delivery (due to failed delivery attempt) | $9.81 |
| Amendments made to medication order (within 5 working days of confirmed delivery date) | $9.81 |
Neighbourhood Lockers or TTSH PillLocker
Charges: No charge
Normal Delivery
Lead time of 2 weeks
Charges: $4.36
Urgent Delivery
Within 3 days from date of order
Charges: $16.35
Additional Charges
Re-delivery: $9.81
Amendments: $9.81
Step-by-Step Instructions to Self-Order Medication
When the Medication is Ready to be Collected
1
Receive a One-Time Pin (OTP) via SMS when your medication is ready for collection.
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2
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Collect your medication from the designated locker within 48 hours.
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3
Use the details provided in the SMS to access your medication.
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4
Check for the correct prescribed medication.
Refrigerated Item
Not a controlled drug
At least 2 weeks of medications left
Central
East
North
North-East
West
