Notice
No Service Fee for Locker Collection Starting 1 April 2026
From 1 April 2026, patients collecting their medications from lockers (onsite and offsite) will not be charged any service fee.
PillDeliver Timeslots
The following timeslots are available for PillDeliver:
| Time | Weekdays | Saturdays | Sundays & Public Holidays |
| 9.00 AM to 1.00 PM | ✓ | ✓ | ✕ |
| 2.00 PM to 6.00 PM | ✓ | ✓ | ✕ |
| 7.00 PM to 10.00 PM | ✓ | ✕ | ✕ |
Weekdays: ✓
Saturdays: ✓
Sundays & Public Holidays: ✕
Weekdays: ✓
Saturdays: ✓
Sundays & Public Holidays: ✕
Weekdays: ✓
Saturdays: ✕
Sundays & Public Holidays: ✕
To receive your medication, quote the PIN number sent to you via SMS on the day of your delivery to the delivery courier.
Please be sure someone is available to receive the delivery at your chosen timeslot.
Note: Medication parcels cannot be left unattended at the riser/doorstep.
Delivery Charges
| Delivery Type | Charges (inclusive of GST) |
| Neighborhood Lockers or TTSH PillLocker | No charge |
| Normal delivery (Lead time of 2 weeks) | $4.36 |
| Urgent delivery (Within 3 days from date of order) | $16.35 |
| Additional Charges | |
| Re-delivery (due to failed delivery attempt) | $9.81 |
| Amendments made to medication order (within 5 working days of confirmed delivery date) | $9.81 |
Charges: No charge
Lead time of 2 weeks
Charges: $4.36
Within 3 days from date of order
Charges: $16.35
Re-delivery: $9.81
Amendments: $9.81
Step-by-Step Instructions to Self-Order Medication

Frequently Asked Questions
Last Updated on 26 Mar 2026





