Medical Reports
Information on requesting medical reports, including steps and contact details.
Accessing Your Health Information
You can easily and conveniently access your health information, including the following, using the NHG Health App:
Investigation results
Discharge information
Appointment information
Medications
Medical Certificate
No. | Type of Report | Charges |
1 | Insurance Form (Simple)
| $24.63 |
2 | Insurance Form (Complex)
| $108.89 |
3 | Ordinary Medical Report
| $101.81 |
4 | Specialist Medical Report
| $201.65 |
5 | Second Opinion Report (For non-WH patient only)
| $356.35 |
6 | Workmen Compensation Form This is an assessment form issued by MOM for the purpose of determine work-related injuries and the degree and period of disability resulted from the work injury.
| $101.81 |
7 | Workmen Compensation Objection Report
| $388.59 |
8 | Lasting Power of Attorney (LPA) Report
| $232.72 |
9 | Psychiatric Medical Report (Complex) This is a report prepared by the assigned psychiatrist in response to requests that require detailed professional opinion, with regards to patient’s assessment or condition, which may extend to domains of prognosis and disability. | $544.46 |
10 | CPF Medical Certification Completion of CPF Withdrawal on Reduced Life Expectancy Form (RLE) | $101.81 |
11 | CPF W14A Form Completion of CPF Home Protection Scheme Form (HPS W14A) | $201.65 |
12 | Functional Assessment Report This report assesses a person need for assistance with the Activities of Daily Living (“ADLs”) and is only for the purpose of application for specific government schemes administered by
| $45.78 |
13 | Duplication of Investigation Results (per encounter per type) | $13.30 |
14 | Duplication of Inpatient Discharge Summary/ After-Visit Summary/ Medical Certificate | No charge |
Notes:
For more information on the types of medical report, please refer to "WH-FORM-HIS-001-Application-Consent-for-Release-of-Medical-Information".
To request for any other medical report types not stated above, please email us for more information.
A non-refundable administration charge is applicable for all request of medical information if a cancellation request is made. An administration charge of one-third of the payment made will be imposed if a cancellation request is made while the medical report is being processed.
The release of the medical information is subjected to the official approval by Woodlands Health. A refund of the payment will be made if the medical information cannot be released.
1. Completed "WH-FORM-HIS-001-Application-Consent-for-Release-of-Medical-Information" form.
2. Supporting documents:
No. | Applicant | Supporting Documents Required |
1 | If patient is applicant |
|
2 | If patient is less than 21 years old |
|
3 | If requestor is a third party |
|
3. For deceased patient: Death certificate and relevant supporting documents such as legal document that certifies the applicant is the legally appointed representative is required.
4. For patient who lacks mental capacity: Supporting documents such as legal document that certifies the applicant is the legally appointed representative is required.
5. If patient is a deceased/unable to give consent due to lack of mental capacity and there is no legally appointed representative, applicant will need to fill up “FORM-HIS-002 Letter of Undertaking for Patient’s Next-of-Kin (For Patient who is Unable to Give Consent/Deceased Patient)” as additional declaration/consent form.
6. If patient is a foreign worker who has left Singapore or has gone missing, and for whom the applicant is the employer. A copy of the completed “FORM-HIS-003 Indemnity Form for Workmen Compensation” and scanned copies/photocopies of MOM’s letter to verify that patient has left Singapore and/or police report for missing worker(s).
Please submit your medical report application via FormSG.
Or in person at our Patient Services Centre (Basement 1, Tower B).
Ways to Receive Your Reports
In Person: Collect in person at Patient Service Centre (Basement 1). If the medical report is to be collected by the patient’s representative at Patient Service Centre, the authorised representative will need to produce their NRIC, applicant/patient’s NRIC and “WH-FORM-HIS-004-Authorisation-for-Collection-of-Medical-Report” for verification purposes.
By Email
- By Local Ordinary Mail (postage fee of $10 is applicable for registered mail)
Please indicate your preferred mode of collection in the "WH-FORM-HIS-001-Application-Consent-for-Release-of-Medical-Information”.
Expected Timeline for Request Completion
As a general guideline, the processing time for medical reports is about six weeks from the date of receiving the completed forms with full payment, or the date of medical appointment for assessment, whichever comes later.
It may take longer if:
- Patient has upcoming clinic appointments
- Patient has been hospitalised
- Multiple reports are required from several clinical departments
- Doctor is on leave / away
Forms
- WH-FORM-HIS-001-Application-Consent-for-Release-of-Medical-Information
- WH-FORM-HIS-002-Letter-of-Undertaking-for-Patient-Next-of-Kin (for patient who is unable to give consent or deceased patient)
- WH-FORM-HIS-003-Indemnity-Form-for-Workmen-Compensation
- WH-FORM-HIS-004-Authorisation-for-Collection-of-Medical-Report
Contact Details
Please submit the request of medical report via FormSG.
For other medical report related enquiries, email us at wh.his@nhghealth.com.sg.
