
Patient Services Centre
Approach our friendly Patient Service Associates for assistance.
About Us
Our Patient Services Centre is a one-stop service centre that connects you to the healthcare services in Woodlands Hospital.
Located at Tower B, Basement 1.
Operating Hours
Our Services
Medical Reports
Monday to Friday
7.00am to 8.00pm
Saturday
8.00am to 12.30pm
Sunday & Public Holidays
Closed
Our centre's Patient Service Associates are available to help you with the following services:
Billing and financial enquiries
We can help you with any enquiries related to your hospital bill. Additionally, you have the option to make payments using our Patient Services Stations or settle your bills conveniently online.
Admission services (During Your Stay)
We can assist with your ongoing ward admission matters, including ward upgrades or downgrades.
Post-admission services
We can assist you with your post-admission matters, such as requesting medical reports, which can be conveniently requested and paid for online.
Other services upon request
We are here to assist you. If you have any special needs, please don't hesitate to approach us.
You can submit a request for your medical report using this online form. For other medical report related enquiries, please email us at wh.his@nhghealth.com.sg.
For more information, please view Medical Reports.


