Enhancing patient and visitor experience​​
​​
​What you will do: 

• Be a warm and friendly face welcoming patients and visitors to WH

• Help patients and visitors find their way around the hospital

• Provide wheelchair assistance, where required.
  Assist with digital services, such as the Patient Services Station

• Encourage the use of healthcare apps like HealthHub and NHG Health for appointments, payments, and medical certificates

• Support staff during busy periods

Providing comfort in critical moments

​​What you will do: 

Observation Bay and Extended Diagnostic Treatment Unit

• Assist patients with meal ordering and eating using the Patient Bedside Terminal

• Offer companionship and emotion support, especially for patients who are alone

• Assist with practical needs such as wheelchair use or toileting

• Brief new patients on ward layout and amenitities

• Respond to patient call bells
  Report safety hazards and clinical concerns to nursing staff

Priority 3 Area

• Assist patients and caregivers with registration

• Offer a clam and reassuring presence to patients.

• Keep the waiting area orderly and welcoming

• Provide comfort items to patients if neededd

Companionship for patients with cognitive challenges

What you will do: 

• Accompany patients to help ensure their safety and well-being

• Engage patients in conversation about their lives and interests

• Engage patients in simple activities to support their mental well-being

• Maintain a calm and reassuring presence

Companionship for patients with a terminal or life-limiting illness

What you will do: 

• Provide companionship and a listening ear to patients and their families

• Assist patients with legacy work e.g. Advance Care Planning

• Capture meaningful moments through photography

• Create a calm and reassuring environment through music, scents, and soft lighting

• Provide hair cutting and nail colouring service on request

• Support the weekly Makan Nostalgia programme

• Maintain the fish tank that contributes to a calming environment

Being a friendly face and helping hand in our wards

​​What you will do: 

• Engage patients in conversations and simple activities

• Provide companionship to patients with limited social support

• Offer respite for caregivers during mealtimes or when they need to rest

• Support our nursing team as an extra pair of eyes.

• Teach patients to use their Patient Bedside Terminals (PBT) for meal
  ordering, medical chart viewing, and entertainment

Bringing joy and creative fun to our wards through engaging activities

What you will do: 

• Game On!

  • Facilitate or support small group game
    sessions

  • Encourage patients to participate in games
    such as bean bag toss or card games

  • Create a friendly and social atmosphere for
    patients
     

• Sing & Strum

  • Facilitate music-related activities on the
    wards (e.g. karaoke)

  • Encourage patients to participate and use
    the music instruments provided

  • Create a soothing and uplifting environment
    through music

  • Instrumental skills are welcome (e.g. guitar,
    keyboard, violin)
     

• ​Hey Good Lookin'

  • Hairstylist:

    • Provide haircuts and basic grooming for
      male and female patients

  • Volunteer support:

    • Help ensure the activity area is tidy and hairstyling tools are clean

    • Assist in bringing patients from the wards to the activity area

    • Chat with patients while they wait for their turn
       

• ​​​Let's Make Art

  • Facilitate small group art and craft sessions
    using different materials

  • Create a relaxed space for creative expression

  • Encourage social interaction through art and
    craft
     

​Supporting patients on their rehabilitation journey

What you will do: 

• Create a welcoming atmosphere for patients during their weekly group therapy sessions

• Motivate patients to participate actively in their rehabilitation journey

• Assist with the set-up and cleaning of equipment before and after each session

• Accompany patients to and from their therapy sessions

Help our volunteer programme run smoothly​ ​​​

What you will do: 

• Assist with roster management and volunteer deployment on weekdays or weekends

• Support the day-to-day operations of the Volunteer Hub

• Respond to volunteer enquiries via our WhatsApp group chat

• Help build a strong and engaged volunteer community

Supporting women with breast cancer
 
What you will do: 

• Create soft, lightweight knitted prostheses using approved patterns and materials

• Ensure each piece meets quality and comfort standards

• Be part of a supportive community of crafters who share knowledge and experiences
   

​​​

Empowering patients and caregivers through personalised support

What you will do: 

• Engage WH patients in meaningful conversations about ACP

• Participate in public roadshows by representing ACP efforts at community events, raising public awareness, distribute informational materials, and answering basic questions about ACP

​​Supporting the WH@Home programme

What you will do: 

• Pack care kits according to standard checklists

• Restock and organise inventory to ensure sufficient quantities for each kit

• Receive hands-on training on proper packing workflows and stock‑checking
  procedures