This is a non-exhaustive list of services accurate as of 1 Dec 2022. Please contact the respective organisations directly for updated information on their services provided.
ONLINE HELP
Get support online at the following website(s):
- national mindline 1771: Provides round-the-clock support for mental health for individuals to seek help without fear of stigma. It offers three convinient ways for the public to seek help and support mental health - National hotline (1771), messaging service (WhatsApp 6669 1771) and online webchat (mindline.sg)
- SOS: For crises. Provides 24 hour CareText, a text-based service that provides emotional support for those in distress (WhatsApp 9151 1767). They also provide CareMail, an alternative avenue of emotional support for those who prefer to write in via email (pat@sos.org.sg).
- Community Psychology Hub: Provides email and text-based counselling for individuals who are above 18-years-old and are facing marital, divorce or parenting difficulties. Operating hours: Mon to Fri, 9am to 6pm (excluding PH)
- eC2 by Fei Yue Community Services: Provides Quick Chat, a one-to-one mental health screening via online chat for youths aged 12 - 25yo to talk about their mental health or emotional concerns. Operating hours: Mon, Thurs, Fri, 10am - 12pm, 2pm - 5pm (excluding PH).
- Oogachaga: Provides Whatsapp counselling for individuals who would like to share about issues troubling them, such as sexuality, identity, relationships, mental health, and sexual health. Whatsapp: 8592 0609 (text only). Operating hours: Tues, Wed, Thurs: 7pm – 10pm; Saturdays: 2pm – 5pm.
- Tinkle Friend Online Chat: Provides support, advice and information to primary school children in distress. Operating hours: Mon to Thurs: 2.30pm - 7pm, Fri: 2.30pm - 5pm
- HELP Family Service Centre: Offers e-counselling service for single parents who may be facing difficulties meeting basic needs, handling their/their child’s emotions and parenting.
- National Addiction Management Services: Online real-time web-counselling service for individuals seeking advice on all addiction issues. Operating hours: Daily, 8.30am - 9pm.
PHONE HELP
If what you need is a good listener, consider helplines. You can get an informed opinion about what you are going through.
| Crisis Helplines |
| ||
Helpline | Details | Operating Hours | Number |
| national mindline 1771 | The national mindline 1771 provides a safe space where individuals can seek help without fear of stigma. | 24 hours | 1771 |
| Samaritans of Singapore (SOS) | For those in crisis and/or those with suicidal tendencies | 24 hours | 24 hours |
| Pregnancy Crisis Service | For those who are facing an unplanned pregnancy | Mon - Sun: 9am - 10pm | 6339 9770 9126 9061 (for WhatsApp/SMS) |
| Babes Pregnancy Crisis Support | For pregnant teenage girls in need of help and support | 24 hours | 6206 6641 |
| NTU Psychological Crisis Hotline | For current NTU students only. | 24 hours | 6790 4462 6904 7041 (after office hours) |
| NUS Crisis Helpline | For current NUS students only. | 24 hours | 6516 7777 |
| SIT Counselling Helpline | For current SIT students only. | 24 hours | 6592 2030 |
| Nanyang Polytechnic Crisis Hotline | For current NYP students only. | Mon - Fri: 9am - 5pm (excluding PH) | 6550 0123 |
| Ngee Ann Polytechnic Crisis Helpline | For current NP students only. | 24 hours | 6460 6777 |
| General | |||
| Association of Muslim Professionals (AMP) Helpline | The AMP Helpline provides emotional support to a person in distress. They offer a space where you have the freedom to speak about anything that is causing an emotional crisis. | Mon - Fri: 10am - 5pm | 6416 3960/61 |
| Association of Women for Action and Research (AWARE) | Offers information, help, empathy and support for women in need. Services include crisis counselling, assistance in dealing with authorities, and legal advice. | Mon - Fri: 10am - 6pm | 1800 777 5555 |
| Care Corner Counselling Hotline (Mandarin) | Provide support for individuals who need a listening ear. | Mon - Sun: 10am - 10pm (excluding PH) | 1800 353 5800 |
| Youth | |||
| TOUCHline | For youth who wish to speak to trained counsellors on any topic, including cyber wellness. | Mon - Fri: 9am - 6pm | 1800 377 2252 |
| Addictions / Substance Abuse | |||
| National Addictions Management Service (NAMS) | All Addictions Helpline | Mon - Sun: 8am - 11pm | 6732 6837 |
| National Problem Gambling Hotline | Mon - Sun: 8am - 11pm | 1800 666 8668 | |
| Cyber Wellness | |||
| HELP123 by TOUCH Youth Integrated Team | For individuals who would like to find out more or get help on cyber wellness issues. | Mon - Fri: 9am - 6pm (excluding PH) | 1800 6123 123 |
| Mental Health | |||
| Singapore Association for Mental Health (SAMH) | For individuals, couples and families with psychological, psychiatric and/or relationship problems | Mon - Fri: 9am - 6pm (excluding PH) | 1800 283 7019 |
| Others | |||
| SAF Counselling Helpline | For SAF service personnel | 24 hours | 1800 278 0022 |
FACE-TO-FACE HELP
If you would like to speak to a professional face-to-face, you can consider these options:
COMMUNITY INTERVENTION TEAMS (COMIT)
COMITs are community-based mental health service providers. With a wide range of professionals employed within these agencies (e.g. psychologists, counsellors, occupational therapists), they aim to provide accessible and holistic support for clients with mental health concerns within the community.
For more information about COMIT Agencies, you may refer to the following link. To search for the nearest COMIT agency to you, you may click here.
COMMUNITY RESOURCE, ENGAGEMENT AND SUPPORT TEAMS (CREST)
Similar to COMITs, CREST agencies are based in the community. However, their work focuses more on improving awareness on mental health conditions. This is done by conducting screenings and holding outreach events aimed at educating the public about early signs and symptoms of mental health conditions. CREST agencies are also equipped in providing emotional support and in directing individuals to other services, where appropriate.
For more information about CREST agencies, you may refer to the following link. To find a CREST provider near you, you may refer to this document.
COUNSELLING CENTRES
Organisation | Details | Contact |
| Care Corner Counselling Centre | Promotes the well-being and growth of individuals and families through individual, couple and group counselling | Block 62B Toa Payoh Lorong 4 #02-143 Singapore 312062 Tel: 6353 1180 Email: cccc@carecorner.org.sg |
| PPIS As-Salaam (for Malay-Muslim single parent families) | Provides:
| Blk 41, Chai Chee Street #01-16 Singapore 461041 Email: as-salaam@ppis.sg |
| Shan You Counselling Centre | Provides:
| Block 5 Upper Boon Keng Road #02-15 Tel: 6741 9293 |
| TOUCH Counselling Services | Provides
| Blk 162 Bukit Merah Central, #05-3545, Singapore 150162 Tel: 6709 8401 |
| WINGS Counselling Centre | Provides
| 179 Bartley Road, Singapore 539784 Tel: 6383 5745 |
FAMILY SERVICE CENTRES (FSC)
FSCs are community-based social services that serve low-income and/or vulnerable individuals and families who need social and emotional support. Social Work Practitioners at the FSCs provide case management support on family, financial, housing, employment and other social issues.
For information on Family Service Centres, call ComCare at 1800 222 0000 or click here to find a FSC near you.
SCHOOL COUNSELLORS
| Polytechnics/Colleges | |
Organisation | Contact |
| Nanyang Polytechnic | Counselling appointments: Book on NYP counselling website
General enquiries: Email nyp_counsel@nyp.edu.sg
Crisis hotline: 6550 0123 (office hours)
Non-crisis related chat with counsellors:
Office hours: Mon - Fri: 9 am - 5 pm (excluding PH)
Office address: NYP Block A Level 2, Student Care & Guidance |
| Ngee Ann Polytechnic | Counselling appointments: Book on NP counselling website
Crisis hotline: 6460 6777 (24 hours, 7 days a week)
General enquiries: Call 6460 6380 (office hours) or email ecounsel@np.edu.sg
Office hours: Mon - Thu: 8:30am - 6:00pm; Fri: 8:30am - 5:30pm (excluding PH)
Office address: NP Blk 22 Level 3 Student and Alumni Services (SAS) |
| Republic Polytechnic | Counselling appointments/General enquiries:
Office hours: Mon - Fri: 8am - 6pm (excluding PH)
Office address: Block W1, Student Care Centre (SCC) |
| Singapore Polytechnic | Counselling appointments: Book on Learning Portal
Office hours: By appointment |
| Temasek Polytechnic | Counselling appointments: Book on TP counselling website
General enquiries: Call 6780 5959 or email care@tp.edu.sg
Office hours: Mon - Fri: 8:30am - 5:30pm (excluding PH)
Office address: Care@TP, Blk 26B, Level 1, Unit 49 |
| LASALLE College of the Arts | Counselling appointments:
|
| Nanyang Academy of Fine Arts (NAFA) | Office of Student Care Email: studentcare@nafa.edu.sg Tel: 6512 6140 |
| School of the Arts, Singapore (SOTA) | To book an appointment, current SOTA students may do so on the Student Portal. |
| Institute of Technical Education (ITE) | |
| ITE College Central | Email: whatsup@ite.edu.sg
Tel: 8182 7371
Office hours: Mon - Fri, 8.30am - 5.30pm (excluding PH)
Office address: Student Care @ Central Block A Level 3 |
| ITE College East | Email: dear_ce_counsellor@ite.edu.sg
Tel: 6544 9287
Office hours: Mon - Fri, 8.30am - 5.30pm (excluding PH)
Office address: Student Care Centre Admin Block A02-02 |
| ITE College West | Email: cw.studentcare@ite.edu.sg
Tel: 6590 2628
Office hours: Mon - Fri, 8.30am - 5.30pm (excluding PH)
Office address: Student Care Centre Block 3 Level 6 |
| Local Universities | |
| Nanyang Technological University (NTU) | Crisis hotline: 6790 4462 / 6904 7041 (after office hours)
Counselling appointments: Book on NTU Intranet
General enquiries:
Office hours: Mon - Thu: 8:30am - 5:30pm; Fri: 8:30am - 5:00pm (excluding PH)
Office address: Student Wellbeing Centre 36 Nanyang Ave, University Health Service Building Singapore 639801 |
| National University of Singapore (NUS) | Crisis hotline: 6516 7777 (24hrs)
Counselling appointments/General enquiries: Call 6516 2376 or email uhc_counselling@nus.edu.sg
Office hours: Mon - Wed: 8.30am - 12pm, 1.30pm - 5.30pm Thu: 8.30am - 12pm, 1.30pm - 4.30pm Fri: 8.30am - 12pm, 1.30pm - 5pm (excluding PH)
Office address: University Health Centre 20 Lower Kent Ridge Road Level 1 Singapore 119080 |
| Singapore Institute of Technology (SIT) | Crisis hotline: 6592 2030 (24hrs)
Counselling appointments/General enquiries: Email SITCounselling@SingaporeTech.edu.sg
Office hours: Mon - Thu: 8.30am - 6pm; Fri: 8.30am - 5.30pm (excluding PH)
Office address: SIT Student Life Office, SIT@Dover, University Services Centre, Level 1 |
| Singapore Management University (SMU) | Counselling appointments: Book on SMU intranet
General enquiries: Call 6828 0786 or email counselling@smu.edu.sg
Office hours: Mon - Thu: 9.30am - 5.30pm; Fri: 9.30am - 3.30pm (excluding PH)
Office address: Mrs Wong Kwok Leong Student Wellness Centre Li Ka Shing Library, 70 Stamford Road #B1-44 Singapore 178901 |
| Singapore Institute of Management (SIM) | Counselling appointments/ General enquiries: Call 6248 0155 or email care@sim.edu.sg
Office hours: Mon - Fri: 9am - 5pm (excluding PH)
Office address: Student Wellness Centre, C.2.05, SIM HQ Blk C |
| Singapore University of Technology and Design (SUTD) | Counselling appointments/ General enquiries: Email wellbeing@sutd.edu.sg
|
| Singapore University of Social Sciences (SUSS) | Counselling appts: Book on SUSS counselling website
|
FOR YOUTH
| Youth Centres | ||
Organisation | Details | Contact |
| Fei Yue – Project 180 | Project 180 @ Simei provides online counselling, as well as programmes and workshops for schools and community partners.
| Project 180 @ Simei Singapore 520145
Operating Hours: Mon to Fri, 9.30am – 6.00pm Tel: 6422 1599
Address: Blk 186 Bukit Batok West Ave 6 #01-181 S650186
Operating Hours: Monday to Friday, 9.30am – 6.00pm Tel: 9170 8831 |
| SAMH YouthReach |
| Address: Social Service Hub @ Tiong Bahru 298 Tiong Bahru Road #10-06 Central Plaza Singapore 168730
Operating Hours: Mondays to Fridays: 9am – 6pm (excluding PH) Tel: 6593 6424 Email: youthreach@samhealth.org.sg |
| Youth Intervention Teams | ||
| SAMH SAY-IT! (Sports, Arts and Youths – Integrated Team!) | SAMH SAY-IT! provides mental health support services for youth aged 12 to 25, including:
| Address: Blk 124 Bedok North Road, #01-133, Singapore 460124 Tel: 63448451 Email: samhsayit@samhealth.org.sg |
| TOUCH Youth Intervention | TOUCH Youth Intervention (TYI) provides mental health support services for youth, including:
They specialise in providing counselling regarding internet and gaming addictions, and have cyber wellness programmes tailored for youth. | Address: Blk 162 Bukit Merah Central, #05-3545, Singapore 150162 Tel: +65 6730 9545 |
| Insight by Care Corner | Insight by Care Corner provides mental health support services for youth aged 13 to 25, including:
| Address: 6 Woodlands Square #03-01 Tel: 6978 4217 Email: insight@carecorner.org.sg Instagram: @insightccs |
Download a copy here: CHAT_Resources_For_Youths Dec 2022.docx.pdf
