
Visit a Specialist
Overview
Patient Classification
You will be classified as a private patient if any of the following apply:
You specify the name of the specialist you wish to see or have any other request(s) (e.g. the gender or seniority of the specialist)
You are self-referred or are referred by a private practitioner or from a private hospital
You are referred by a restructured hospital where you are a private patient
If you are a foreign resident or non-resident of Singapore
You will be classified as a subsidised patient if any of the following apply:
You are a Singapore Citizen or Singapore Permanent Resident and are referred by a polyclinic and you do not specify which specialist you would like to see
You are referred by a restructured hospital where you are a subsidised patient and you do not specify which specialist you would like to see
You are a CHAS/PG card holder and are referred by a CHAS doctor
Note: Subsidies are only applicable for Singapore Citizens and Permanent Residents who are not existing private patients for the same medical condition.
The referral process within the public healthcare system in Singapore ensures that patients receive the right care in the right place at the right time. Often patients with less complicated infectious conditions may be successfully treated by their family physician from their local GP clinic or polyclinic, while patients with more serious conditions can be seen by specialists at NCID. Your family physician from the polyclinic or your local GP clinic will be the best person to determine where you should go to receive the right care and whether you need to see an infectious disease specialist.
Scheduling an appointment
You may call us directly at (65) 6357-7000 to schedule an appointment, or your general practitioner/family doctor can help to make the arrangement for you.
As a subsidised-patient, you may be seen by different subsidised doctors during the course of your treatment. The polyclinic will be able make a specialist appointment on your behalf.
If you have been seen by the Tan Tock Seng Hospital Emergency Department or are discharged from NCID and require subsequent specialist consultation(s), we will arrange and advise you on your outpatient clinic appointments.
Before your visit
Please do not eat or drink anything after 10pm the night before the appointment, if you are undergoing diagnostic tests or medical treatments which require fasting.
What to Bring for Your Visit
Please bring the following documents on your first visit to the specialist clinic:
- NRIC or Birth Certificate (if you are under 15) or Passport and Employment Pass/Work Permit (if you are a foreigner)
- Referral letter from your polyclinic/private doctor
- Civil Service Card/Public Service Card (for civil servants and their dependents only)
- Medical benefits identification documents
Arriving for Your Appointment
Please arrive at least 10 minutes before your appointment for registration. On arriving at the clinic, please proceed to the registration counter. Our counter staff will advise you on the next step.
After Consultation
After your consultation, please proceed to the clinic counter to make payment for the consultation and investigative tests ordered by your doctor.
We accept cash, credit cards, NETS and personal cheques. Receipts are issued for all payments. Please check the receipts issued and report any inaccuracies to the counter staff immediately.
If your doctor has advised a follow-up visit, please obtain an appointment date from our counter staff.
