How to make an appointment

​To make an appointment, please fill in the Online Appointment Form. 

All information given will be kept private and confidential. Please provide us the information as accurately as possible. Only completed information will be processed.   Please do not send us another request if you had already submitted via e-mail nsc.apptdsc@nhghealth.com.sg previously.  

Please check your email regularly, if you submit your request during our operating hours, our appointments team may reply on the same day or within 1 to 3 working days.  

In Case of Emergency, please visit your nearest A&E Department.​ 

Please note that DSC Clinic is using the National One Health System Medical Records. Your Medical Health Information is now shared with healthcare providers in public health institutions, as well as on patient-facing apps such as HealthHub and NHG Health. The information on these apps are only accessible by you, your appointed proxies and your legal guardian/parents (if below 21 years old). 

Contact number submission here will be updated into the system, and it will apply to all other health institutions using the same system namely NUHS and NHG Health.     

We accept walk-ins during registration hours based on urgency of medical needs. In Case of Emergency, please visit your nearest A&E Department. 
 

​Please provide the following information when making your appointment:

• Full Name, as per NRIC / FIN / Passport (for tourist only)
• NRIC / FIN Number / Passport Number (for tourist only)
• Gender
• Marital Status
• Date of Birth
• Local Valid Phone Number
• Local Address in Singapore
• Preferred Appointment Date & Time

  • Please state if your preferred session ie morning or afternoon session. 

  • All requests are subjected to availability.

• Reason(s) for visit, 

  • e.g. pain, ulcers, discharge, contact cases, Gardasil vaccination, general STI check, PrEP, PEP, repeat prescriptions, etc.
     

Please be assured that the information collected is strictly confidential. A confirmatory email will be sent once the appointment is booked.

All patients with an appointment are strongly advised to attend the clinic on time and to arrange for a reschedule if you are unable to attend your appointment.​

Urgent Cases Without Appointments

DSC sees patients by appointments only. We will make every effort to provide timely medical care to all our patients. If you arrive at our clinic as a walk-in, please understand that you will be assessed by our nursing staff if you would require same day medical attention. There will also be a $5 walk-in fee payable and you will only be seen after all appointment patients. With new infection control measures, you may be asked to schedule an appointment on another day if your condition does not require immediate medical attention.

We seek your kind understanding as we work towards providing you and all our patients a comfortable visit to our clinic.

Should you require urgent medical assistance, you may visit your GP clinic or the nearest polyclinic or nearby A & E departments.

Will I Get to See the Doctor at the Given Time Slot?

The time slot given is estimated based on the number of patients to be seen before you. It may change if the doctor takes a little longer to see each patient, depending on the complexity of their medical conditions. Patients may also not be called in sequence depending on their medical conditions.

We value our patients and understand that time is valuable. We are always looking for ways to improve our waiting time and manage the rapid growth of new patients in our clinic.

Thank you for your patience with us.

Things to Bring

On your visit to the DSC Clinic, please bring the following original documents for registration:

• NRIC / Employment Pass / Work Permit / Student Pass / Passport (Only Tourist)
• Referral letter from Polyclinic / GP Clinic / Hospital (if any)

• Any medical benefit identification documents (e.g. Civil Service Card, Medical Benefits Card, etc.)

   

No Unauthorized Photography / Recording

• To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients. staff, students, associates, visitors and/or the institution, unauthorized photography and/or audio/video recording using any device is strictly prohibited within the premises.

Request for Medical Records

• DSC - Self-help request form

Clinic Registration Hours

Please note that DSC operates by appointments and patients are strongly encouraged to make an appointment with us. Walk-in patients are only seen under emergency situations.​

We are closed on Saturdays, Sundays and Public Holidays.

In case of emergencies outside of our operating hours, please visit the nearest A&E Department.

*The Public Clinic accepts both male and female patients.​​

**The Women's clinic is define by female patient being attended by female doctor and female nurse only, registration or payment waiting area will be shared with male patients.

All new cases and existing patients who have not seen a doctor for more than 2 years will be required to see the doctor for consultation.