What You Can Expect
Essential Contributions to Patient Care
We create a safe and supportive environment for patients and staff. Care Support Associates, Patient Service Associates, Engineers, and Demi Chefs directly improve the quality of mental healthcare and maintain service excellence.
Training and Skill Development
Ancillary staff engage in training to acquire essential skills and knowledge. From technical maintenance expertise to enhanced food preparation standards, employees access resources that promote professional growth while making meaningful contributions.
Collaborative and Inclusive Environment
Working in a collaborative, inclusive environment that values staff contributions, our ancillary staff engage with diverse professionals, fostering teamwork and respect, while benefiting from flexible work options and resources for work-life harmony.
Under the Ancillary category, we hire staff of all levels such as Managers and above, Executives as well as clerical and secretarial staff. Ancillary employees generally perform operational support work in the institutions. Some examples of Ancillary positions include:
Business Office Staff
Care Support Associates
Clinical Coders
Cooks
Drivers
Engineers
Healthcare Assistants
Health Attendants
Housekeepers
Patient Service Associates
- Security Officers
Hear from our People
Nur Zahidah Binte Mohd Said (Patient Service Associate Executive)
Working as a PSA has been a very rewarding experience. Seeing patients make progress even in small steps and knowing that I played a small part in their recovery gives me pride in my work and reminds me that mental health is very important.
My work is not just about assisting patients with administrative works, and payments. We face unique challenges every day, which teaches us to be humble and show compassion to others. It is important to create a supportive and non-judgmental environment, and this makes patients feel safe here.
It is an honor to be part of our organization that prioritizes mental wellness and support individuals in their journey towards healing.
Apple Li Qiuyang (Manager, Business Office)
Working in BO for the past six years has been an incredibly rewarding experience. A key aspect I value in my role is the opportunity to actively contribute to national and cluster-level projects. These projects have broadened my professional horizon and facilitated my growth by allowing me to collaborate closely with IT professionals and colleagues from other hospitals, enriching my expertise and fostering cross-disciplinary learning.
My portfolio focuses on patient billing, and the opportunity to work on system and billing improvements is particularly fulfilling as it directly benefits patients and their families. Knowing that my work helps streamline processes while empowering patients with clarity and confidence in managing their financial obligations provides me with a deep sense of purpose and satisfaction.
