Our Training Framework comprises a spectrum of patient safety and quality improvement courses. Our classroom-based teaching incorporates didactic teaching interspersed with interactive activities such as games, quizzes and role-plays. 

These are complemented by pre- and post-workshop learning activities and assignments. Participants may also need to complete projects related to the course, to enhance their learning experience beyond classroom work.

Our faculty has many years of experience in healthcare and is well recognised both nationally and internationally in their fields of expertise. Skilled in teaching, coaching and mentoring, our faculty brings along other relevant skills essential for adult learning such as communication, people management, pedagogy and time management.

Our faculty has also demonstrated the ability to translate theory into practice and the knowledge and experience to guide participants in their healthcare improvement journey.

“Since its inception, IHQ has progressively developed programmes aimed at enhancing the capabilities of NHG Health staff to effect change on multiple fronts - patient safety, quality and innovation – and to take a proactive approach towards fulfilling NHG’s Vision and Mission.

The programmes support NHG Health institutions in their pursuit to create the next generation of leaders and workforce with the relevant skills. The approach taken is that of continuous education and training”


Produced in collaboration with SHINe, the Book of Games is an all-encompassing resource for quality improvement trainers that includes activities and games that can be facilitated during training sessions.